CAMTEMPO / Good to know
Help and troubleshooting
Updated on September 8, 2026 · CamTempo
For player or favourite problems, start with the checks below. For an account, a payment or a content report, use the relevant service links at the bottom of this page.
Expand or close the player
In the popup, the button with four corners expands the player. Press it again to return to the normal size. If native fullscreen is unavailable, the popup fills the browser window. The cross closes the player; on desktop, Escape also lets you leave the expanded view.
When an image or video does not respond
The card image and the player are separate elements. Try the player’s reload button, then return to the list if the problem continues. The room may have ended its broadcast. On a limited connection, closing the popup stops its player. Animated hover previews are not enabled on touchscreens.
Understanding an empty favourites list
Check that you are using the same browser and profile as when you saved the names. Favourites do not move automatically between devices. Check your filters too: only favourites within the loaded selection appear. Clearing browser data may remove your saved list.
Accounts, payments and reports
The CamTempo discovery site has no signup or payment form. Those actions take place in the live service, under its own terms and options. Check the prices shown there before making a commitment. Use its channels below for billing, account questions or reporting content. Never email your password.
Account, chat and payment options are handled in the live room.
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